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Sierra Trading Post Selects AlertSite for Web Site Monitoring
9/25/2007
AlertSite(R), a leading
provider of web site performance management solutions that help businesses
ensure optimum web experiences for their customers, announced today that
Sierra Trading Post has chosen AlertSite for its web site monitoring
service. AlertSite's monitoring for Sierra Trading Post will ensure
critical web-based services are always available and running at peak
performance.
Sierra Trading Post (http://www.sierratradingpost.com) purchases name-brand
overstocks and closeouts and passes savings on to its customers -- selling
outdoor clothing, footwear, home furnishings, accessories and gear at
savings of 35 to 70 percent. Sierra Trading Post is a top-100 Internet
retailer and a top-100 direct marketer. Headquartered in Cheyenne, Wyo.,
the company employs more than 700 people and mails over 50 million catalogs
a year in the United States.
"We consider customer satisfaction our number one priority; any
negative setbacks that could affect a customer's online shopping experience
are of great concern to us," said Andy Newlin, Director of eCommerce at
Sierra Trading Post. "AlertSite's one-of-a-kind TrueUser(R) DejaClick(R)
technology is invaluable, because it makes it possible for us to measure a
typical user's experience on our site from an inside the web browser
perspective."
AlertSite's Business Transaction Monitor with DejaClick is the first
inside-the-browser transaction record and playback system that employs
TrueUser browser content capture to monitor web application performance. It
provides a true-to-life web experience that observes the web page content
from the perspective of the desktop user. In addition, DejaClick saves time
and money by automating the scripting process used to monitor web
transactions.
"AlertSite will provide Sierra Trading Post with performance metrics
enabling them to make key business decisions regarding their critical
online transactions. This includes the precise amount of time it takes for
an average user to complete shopping-cart transactions," said Ken Gross,
president and CEO of AlertSite. "Then if any issues should arise, Sierra's
managers are able to take immediate, corrective measures to ensure their
customers have the best shopping experience possible."
AlertSite ensures its customers' web-based services are operational and
secure, and its range of hosted Internet services benefits all types and
sizes of businesses and organizations. http://www.alertsite.com.
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